HELP CENTER

Frequently Asked Questions

Everything you need to know about our two-sided B2B & B2C real estate network.

1. Is it free to use Brokerstack to find a property or broker?

Yes, Brokerstack is 100% free for consumers. Whether you are looking to buy, sell, or rent, you can browse verified local experts, view their portfolios, and post your specific property requirements without paying any platform fees.

2. How do I know the brokers on this platform are genuine?

We operate on a strict "Zero fakes, Zero spam" policy. To earn a "Verified" or "Gold Trust" badge on our platform, brokers must submit a valid, active RERA (Real Estate Regulation and Development Act) registration number. You are dealing with documented professionals, not casual amateurs.

3. If I post my property requirement, will I be spammed with calls?

Absolutely not. Unlike traditional real estate portals that sell your phone number to dozens of agents, we strictly cap the number of local experts who can access your inquiry (usually a maximum of 3 to 5 professionals). You get fast, high-quality responses without the marketplace noise.

4. Does Brokerstack charge a commission if I buy or rent a property?

No. Brokerstack is an independent technology directory, not a real estate agency. We connect you with the right local expert, but we do not interfere with your transactions, nor do we take a cut of the commission. All financial agreements are strictly between you and your chosen broker.

5. How quickly will an expert contact me after I post a requirement?

Our platform utilizes high-speed direct WhatsApp API routing. The moment you post a verified requirement, the top-matched specialists in your specific ward are instantly notified, frequently resulting in professional responses in under 60 seconds.

6. Do I have to pay upfront to list my real estate agency?

No, you can join using our zero-risk Starter Plan (₹0/month). This completely free tier allows you to lock in 1 hyperlocal ward, upload up to 5 exclusive property listings, earn a standard verification tag, and access the gated inbound lead pool.

7. How does the Pay-Per-Lead Credit System work?

When consumers submit requirements, their contact details are strictly masked to protect their privacy and your exclusivity. You use pre-purchased 'Lead Credits' from your digital wallet to unlock the contact info. Standard Buyer/Tenant leads cost one (1) credit, while high-value Verified Seller leads cost three (3) credits.

8. What is a "Magical Link" and how does it prevent lead leakage?

When you share traditional portal links with your clients, they see competitor ads alongside your property. Brokerstack’s Magical Links generate a custom, 1-click mobile microsite featuring only your inventory and your branding. You share it instantly on WhatsApp, keeping the client 100% focused on your deals.

9. How do you protect my exclusive property photos from competitors?

On our premium tiers, we run an automated, server-side watermarking pipeline. The moment you upload a property image to your showcase, it is instantly stamped with the platform’s (or your agency’s) watermark, making it impossible for lazy competitors to scrape and reuse your hard-earned media.

10. What is the benefit of upgrading to the Featured Pro Plan?

At ₹2,499/month, the Featured Pro tier transforms your business. It unlocks up to 50 premium showcase slots, covers up to 10 interconnected localities, grants the elite Gold Trust Verification Badge, and gives you direct WhatsApp lead routing. Crucially, it includes ₹3,000 worth of free Lead Credits every single month, making it an immediate return on investment.
Ask Stack Pilot!

Stack Pilot

👋 Namaste! I am the Stack Pilot AI. I can recommend RERA-compliant brokers, explain how our lead wallet credit systems work, or answer any real estate query you have. Ask me anything!